Privacy Policy


As an integral part of the Marketplace Terms of Use and Navigation Conditions, this document, called the Privacy Policy, is intended to establish the rules regarding the collection, use, and storage of data and information collected from visitors and the recording of their activities.

1 Definitions

1.1 For purposes of this Privacy Policy, the following definitions apply:

PixelHopp: Hopp Creative Intermediation for Digital Services LTDA., A legal entity governed by private law, registered with the CNPJ under No. 34.027.068 / 0001-86, headquartered in Rua Jornalista Carlos Vilhena 91, Piratininga, Niterói / RJ – Brazil.

Cookies: Files sent by the Marketplace server to Users’ computers for the purpose of identifying the computer and obtaining access data such as browsed pages or clicked links, thereby allowing users to customize their browsing on the Marketplace according to your profile.

IP: Abbreviation for Internet Protocol. It is a character set, often numeric, that identifies the computer of the Users on the Internet.

Logs: Logs of User activities made on the Portal.

Marketplace: Designates the PixelHopp Marketplace, made available by PixelHopp and accessible to Users through the “” domain.

Session ID: Information used to allow access to the Portal.

User (s): Person (s) who have a valid Portal account and who accesses or interacts with the activities offered.

Visitor: Every person who accesses the Portal.

Web beacons: Programming lines in HTML pages that are intended to obtain User browsing details, such as how long the Marketplace was open, which address was visited next, and other data.

2 Collection of data and information

2.1 Data and information will be obtained when the User voluntarily enters information on the Marketplace, in interaction with Users’ device tools and interfaces, frequency of access, contact through available access channels or through cookies, when Users access the Marketplace.

3 Data and information storage

3.1 All data and information collected from Users will be incorporated into the Marketplace database.

3.2 The data and information collected will be stored in a secure environment, subject to the available state of the art, and may only be accessed by qualified persons authorized by PixelHopp.

3.3 Considering that no security system is absolutely secure, PixelHopp disclaims any liability for any damages and / or losses arising from failures, viruses or intrusions of the Marketplace database, except where it has acted with intent or guilt. .

4 Use of Data and Information

4.1 Data and information collected from Users may be used for the following purposes:

  1. a) Answer any questions and requests from the User;
  1. b) Compliance with legal or judicial order;
  1. c) Constitute, defend or regularly exercise judicial or administrative rights;
  1. d) Ensure the safety of Users and administrators;
  1. e) Keep updated the records of Users and administrators for contact by email, telephone or other means of communication;
  1. f) Carry out the enrichment of the Users database with the purpose of customizing services, better service, promoting the Marketplace and developing new products;
  1. g) Promote the service and its partners, commercial or otherwise, and inform about new opportunities and benefits to the User;
  1. h) Generate analyzes and studies, whether statistical or identifiable, based on the use behavior of the tool and the Marketplace;
  1. i) Improve the use and interactive experience while browsing the Portal as well as other tools and platforms launched by PixelHopp; and
  1. j) Improve the functioning of the Marketplace as well as other tools and platforms launched by PixelHopp and / or its partners, commercial or otherwise, that relate, directly or indirectly, to the Portal or its environment and proposals.

4.2 The database formed by PixelHopp through the Marketplace data collection will not be sold, assigned, transferred, rented or shared with third parties for purposes not provided for in this Privacy Policy.

4.3 The use of the database will be restricted to companies of the same economic group as PixelHopp or business partners, respecting the need to be submitted, the relevance to the objectives of the Marketplace and the interests of Users, whose privacy will always be preserved.

4.4 In the event that the User ceases to use the services offered by the Marketplace, PixelHopp may, for the purposes of auditing and preservation of rights, remain with the registration of User data and information for such period as it deems appropriate, unless required to do so. keep them for a longer period for legal, authoritative or judicial reasons, and may permanently exclude them at their convenience, under the law.

4.5 The User may require from PixelHopp the registered data that concerns him, as well as may request its modification or deletion. The User must contact us through the means provided by the Portal to request these measures. The request for data deletion made by the User will be fulfilled after expiration of the legal prescription period related to any legal evidence that may be related.

5 Activity Log

5.1 PixelHopp may record all activities performed by Users on the Marketplace through logs, including:

  1. a) User’s IP Address;
  2. b) Actions taken by the User on the Marketplace;
  3. c) Messages, notices and documents made available to the User in the use of the Marketplace;
  4. d) Tools and functionalities accessed by the User;
  5. e) Dates and times of each action and access to each tool of the Marketplace;
  6. f) Information about the device used, operating system version, browser, among other applications and installed software;
  7. g) Session ID, when available; and
  8. h) Other information necessary for its proper authentication.

5.2 The records mentioned in item 5.1 may be used by PixelHopp as evidence in cases of unlawful acts or contrary to the Terms of Use or improper changes in their systems and registrations, or actions that may endanger the platform and / or the Marketplace and its Users.

6 Cookies and other data collection technologies

6.1 The Marketplace may use cookies, and Users may configure their Internet browser if they wish to block them. In this case, some functionality of the Marketplace may be limited.

6.2 The Marketplace may also use web beacons to collect User behavior data by visiting the pages, where installation of files on the equipment may not be required.

6.3 Other technologies may be used for obtaining navigation data by the User, however, always respecting the terms of this policy and the User’s options regarding its collection and storage.

7 General Provisions

7.1 The provisions of this Privacy Policy may be updated or modified at any time, and Users are required to verify it whenever accessing the Marketplace.

7.2 Users should contact us with any questions regarding the provisions of this Privacy Policy through the media available on the Marketplace.

8 Applicable Law and Jurisdiction

8.1 The Parties undertake first to attempt to resolve any dispute or conflict arising out of this Privacy Policy through Arbitration to be held in Niterói, Rio de Janeiro, Brazil, or, by written agreement of the Parties ( “Arbitration Agreement”), through online arbitration, the website of which will be chosen by PixelHopp and mentioned in the Arbitration Agreement.